Manager Assistant Store
Job Title: Manager Assistant Store
Requisition ID: 196555
Career Group: Store Management
Job Category: Retail - Administration
Travel Requirements: 0 - 10%
Job Type: Full-Time
Country: Canada (CA)
Province: Ontario
City: Brantford
Location: 2933 Market & Icomm FreshCo
Postal Code: N3S 2E3
Looking for an exciting and fulfilling place to work? You've come to the right place!
We love working with ambitious people who love food as much as we do. Whether it's your first job or you're ready for a new challenge, we have a career to fit your life.
Launched in 2010, FreshCo's commitment to delivering top quality products with lower prices and superior service to customers makes FreshCo stores a great place to work. Today, FreshCo and its franchise partners proudly operate 155 stores across Alberta, Ontario, Manitoba, Saskatchewan, and British Columbia.
Please note that this career opportunity is for a role at an independently owned and operated corporation (“Franchisee”) which is licensed to use the “FreshCo.” trademark(s) by Sobeys Capital Incorporated (“Sobeys”). Applicants hired by a Franchisee will be employees of the Franchisee. No employment or similar relationship will be created between the applicant and Sobeys or its affiliates.
Ready to Make an impact?
The Assistant Store Manager works with the Store Operator to provide and communicate strategic direction and vision that has been customized for the local market as well as, to coach, motivate, and develop Department Managers to foster customer loyalty, fulfil customer needs, and actively contribute to a total store environment of employee and customer engagement. They support the fiscal operation of the store and will manage budgets, labour costs, inventory control, product presentation, and merchandising while adhering to all protocols, procedures, policies and other programs and initiatives.
Here’s where you’ll be focusing:
People Leadership
- Create a coaching and development culture for all store employees that embraces a passion for food
- Oversee recruitment, succession planning, orientation, training, performance management and compensation, as required
- Manage store operations in the absence of the Store Operator
- Work with the Store Operator to communicate operational requirements, operational changes, and store vision throughout the total store
Customer Offering
- Understand and respond to local market needs and competition
- Ensure superior execution of the retail commercial programs and provide feedback and recommendations to appropriate parties
- Role model, coach, and reinforce customer service expectations
- Ensure community presence by working with store management and community partners to host/ support community events
- Create a shopping experience that engages your customers in a way that enhances loyalty, sales, and profit
Policy/Regulatory Adherence
- Ensure all applicable company policies and procedures are communicated and adhered to by store employees
- Ensure that Occupational Health & Safety, Food Safety, and other regulatory requirements and procedures are implemented and maintained
Financial
- Support the Store Operator to plan and execute efficient operation of the business to achieve all financial targets and deliver on budgeted KPIs
- Manage training budget for total store as required
Personal/ Professional Development
- Thoroughly understand all relevant company programs
- Attend training as required
- Maintain knowledge of current industry trends
- Keeps up to date on local competitor activity, industry trends and makes recommendations on internal pricing, promotions, and product policies
Employee Engagement
- Be known as the “employer of choice” by actively supporting an environment of employee engagement
- Initiate, support, participate, and lead community and charitable events and activities.
Other Duties
- Order equipment and EMR
- Coordinate maintenance of store equipment and repairs as requested by the company
What you have to offer:
• Above average oral and written communication skills
• Full knowledge of retail operations and skills
• Proficient use of Microsoft office suite
• Working Knowledge of SAP
• High School Diploma
• Three to five years experience as a Department Manager
FreshCo. and its franchise partners offer teammates competitive compensation packages that will vary by role, location and store ownership. The salary range for this position is $28-$33 hourly. We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure that you are paid fairly and competitively.
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company, these decisions are made by our Hiring Teams.
Please note: successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.