Consultant Home Health Care-PT
Lawtons Home Health Care Department strives to provide the best possible service to all of our customers who are in need of various medical devises and assistance; in a fast-paced retail environment. From Bracing to Mobility Devises, Ostomy Care to Compression Garments, this department provides a wide range of solutions for our customers needs.
The successful candidate for this position will possess the following attributes. The candidate must have good avaiability, as this positon involves working days, nights, weekends and holidays. The candidate must have excellent communication, organizational and multitasking skills. The candidate must be a self-motivated individual who can work independiantly and as part of a group. Previous customer service is not required but considered an asset. This position is for approximately 15 hours per week. This position is not suitable for students.
Ready to Make an impact?
The Home HealthCare Consultant will provide customers with friendly, knowledgable and professional healthcare services. The Consultant will be responsible for the sales of personal care supplies and medical equipment to achieve store excellence in the areas of retail merchandising, inventory management and customer service. Actively contributes to an environment of employee and customer engagement.
Here’s where you’ll be focusing:
• Provide customer service to exceed customer needs
• Sales and demonstrations of durable medical equipment
• Personal fittings of surgical appliances and compression stockings
• Ability to identify sensitive customer needs and use discretion when providing service
• Support all company initative, programs and standards
• Order products, receive product and merchandise the Home HealthCare Department
• Support the department through price filing, and inventory management
• Process 3rd Party billing
• Pay invoices
• Adhere to and implement all applicable company standards
• Perform department administrative duties as required
• Customer service
• Product knowledge
What you have to offer:
• Above average communication skills (both oral and written)
• Team player
• Committed to delivering excellence in customer service
• Strong attention to detail, and organizational skills
• Soft medical operations and programs
• Relevent courses within the Home HealthCare industry
• Previous retail experience
• Experience in a retail home-health care setting, nursing, or pharmacy environment
• Experience with Sobeys/Lawtons POS (point of sale) system
• Chainware experience
FreshCo. and its franchise partners offer teammates competitive compensation packages that will vary by role, location and store ownership. The salary range for this position $16.25 - $19.15. We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure that you are paid fairly and competitively.
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company, these decisions are made by our Hiring Teams.
Please note: successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.