Sobeys Wholesale - Key Account Manager
Requisition ID: 192348
Career Group: Corporate Office Careers
Job Category: Wholesale Key Accounts
Travel Requirements: 50%+
Job Type: Full-Time
Country: Canada (CA)
Province: Nova Scotia; Ontario; Québec
City: Mississauga, Montreal, Dartmouth, Stellarton
Location: Tahoe Office, Bureau de Montréal-Nord, Dartmouth Office, Foord St. Office
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
We are looking for a Key Account Manager to lead strategic relationships across all regions and banners. This role is ideal for a seasoned professional who thrives in a fast-paced, client-driven environment and is passionate about building long-term partnerships that drive growth.
Here’s where you’ll be focusing:
Own key accounts across all regions and Wholesale banners
- Act as national representative for key account customers (e.g., Suncor, Landmark, Cineplex, Couche-Tard) to promote merchandising vehicles, resolve customer concerns/issues, and ensure successful business relations
- Maintain positive relationships with customers and all Wholesale banner teams across the company
- Manage issue logs for respective accounts
- Conduct quarterly head office meetings to review sales by site and category
- Organize meetings and facility tours with key account customers
- Organize weekly and bi-weekly calls with head office contacts
- Manage promotional activity for key accounts
Business Development
- Develop, negotiate, and renew contracts (e.g., MacEwen, Suncor RFP)
- Build and execute growth strategies and new customer development plans
- Communicate new listings and de-listings
Business Management
- Monitor and communicate competitive activity and market changes
- Support and develop ROI templates for key accounts
- Collaborate with internal teams to develop reports
- Manage cost change files where applicable
- Lead special projects (e.g., fresh pack, delivery day reductions)
- Track new DSD sign-ups and follow up with reps, managers, and vendors
- Liaise with cross-functional areas of the business
Empower Employees and Develop Top Talent
- Create opportunities for skill development and career progression
- Host monthly meetings with all Key Account Coordinators to discuss initiatives and strategy
What you have to offer:
- Bachelor’s degree in Business, Marketing, or a related field
- Minimum 8 years of progressive experience in account management, business development, or wholesale operations
- Proven ability to thrive in a fast-paced, client-centric environment
- Strong project management and organizational skills
- Advanced negotiation and relationship-building capabilities
- Excellent communication and presentation skills, with the ability to influence across levels
- Proficiency in data analysis and reporting tools (e.g., Excel, Power BI)
- Willingness and ability to travel extensively (>50%) across regions
- Familiarity with wholesale operations, merchandising, and customer engagement strategies is a strong asset
- Bilingual in English and French is a strong asset as the candidate will be expected to collaborate with peers in other provinces and provide support to Sobeys employees across Canada.
#LI-Hybrid #LI-LM1
At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.
We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.
Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.
We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:
- Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
- Access to Virtual Health Care Platform and Employee and Family Assistance Program.
- A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
- A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
- Learning and Development Resources to fuel your professional growth.
- Parental leave top-up
- Paid Vacation and Days-off
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.